FREQUENTLY ASKED QUESTIONS
Our FAQ section provides quick and helpful answers to common queries about our coworking space, membership options, amenities, and more.
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AMENITIES
What are your co-working facilities like?
A fully stocked cafeteria is on site, along with sofas. chairs, and outside walking paths when you feel like taking a break. … need to fix the punctuation and lets not say full stocked.
Is printing available in the space?
Yes
Can I book conference or meeting rooms at 12 Plein?
Yes, we have well-equipped meeting rooms available for booking.
Is there parking available?
Yes, we offer secure parking inside our facility.
DAY TO DAY/GENERAL
What are the operating hours of 12 PLEIN?
12 Plein operates from 8am to 5pm.
Can we have catering delivered to our office?
Yes, you can have catering delivered to your office space. Please inform the front desk so we can assist with delivery arrangements.
Is there a dress code?
We maintain a casual yet professional dress code. We encourage all members to dress in a way that is comfortable but appropriate for a professional environment.
Can I bring guests to the co working space?
Yes, you can bring guests, but please register them at the front desk upon arrival. Guests are allowed in common areas and meeting rooms only.
CO WORKING SPACE
Can I reserve my favourite desk in the co-working space?
Yes, dedicated desks are available as part of certain membership plans.
What is the difference between hot desking and a dedicated desk?
Hot desking allows you to choose any available desk each day, while a dedicated desk is reserved exclusively for you and includes personal storage space.
Can I bring my own ergonomic chair or desk setup?
Yes, you can bring your own chair or ergonomic equipment, especially if you have a dedicated desk. For hot desking, please check with the front desk for guidelines.
Are there any rules about noise levels in the co-working space?
We encourage a quiet, respectful work environment. Please use headphones for any audio and take conversations to designated areas.
Is there a limit on how long I can stay in the co-working space each day?
Members can use the co-working space as long as they need during operating hours.
Can I take calls or video meetings in the co-working space?
We ask that members use our meeting rooms for calls and video meetings to maintain a quiet work environment for others.
Is the Wi-Fi secure and reliable?
We offer high-speed, secure Wi-Fi throughout the facility. We also have a dedicated IT team to ensure consistent connectivity.
MEMBERSHIP/PRICING
What membership plans do you offer?
We offer a range of membership plans, including daily passes, monthly memberships, and dedicated desk options. Visit our pricing page for details.
Can I upgrade or downgrade my membership plan?
Yes, you can upgrade or downgrade your membership at any time. Just contact our support team, and we’ll assist you with the process.
Is there a discount for long-term memberships?
Yes, we offer discounted rates for members who commit to a 6-month or 12-month plan.
Can I cancel my membership at any time?
Yes, you can cancel your membership at any time. However, please review our cancellation policy for details on notice periods and refunds.
Are there any additional fees I should be aware of?
Our membership fees cover most amenities, but additional charges may apply for meeting room bookings, printing services, and event participation.
Do you offer trial memberships?
Yes, we offer a one-day trial pass so you can experience our space before committing to a membership. Contact us to schedule your trial day.
COME & TAKE A LOOK!
Discover how our flexible spaces can support your needs by booking a free tour.